Worknotes vs Canny
Last updated: February 2026
Canny is a feedback platform that happens to have a changelog. Worknotes is a changelog tool that generates updates from your tickets using AI. If you're paying for Canny but only using the changelog, you're overpaying. $29/month flat gets you AI writing, email campaigns, and in-app widgets.
Why teams switch from Canny
Canny is a strong feedback tool. But teams that primarily need a changelog end up paying for features they never touch.
Tracked user pricing scales fast
Canny charges per tracked user. At 500 users, Core costs ~$156/month. At 1,000 users, it's ~$311/month. Every person who votes or comments increases your bill. Worknotes is $29/month regardless of user count.
No AI content generation
Every Canny changelog entry is written manually. Worknotes generates polished, user-facing updates from your completed Linear tickets. What takes 30 minutes in Canny takes 30 seconds in Worknotes.
No email campaigns
Canny has no email campaign functionality. You can't send product update emails to your users from Canny. Worknotes includes email campaigns with contact management, up to 3,000 emails per month.
PM integrations locked behind $79/mo
Canny's Linear and Jira integrations require the Pro plan at $79/month (before tracked user scaling). Worknotes includes Linear integration on every plan at $29/month.
Side-by-side comparison
| Feature | Worknotes | Canny |
|---|---|---|
| Pricing | ||
| Starting price | $29/mo | $0 (25 users) |
| Pricing model | Flat rate | Tracked users |
| Unlimited users | Yes | No |
| Cost at 500 users | $29/mo | ~$156/mo |
| Changelog & Content | ||
| AI changelog generation | Yes | No |
| Issue tracker integration | Linear | Pro ($79+) |
| Hosted changelog page | Yes | Yes |
| Custom branding | Yes | Pro ($79+) |
| Distribution | ||
| Email campaigns | 3,000/mo | No |
| Contact management | Yes | No |
| In-app banners | Yes | No |
| In-app modals | Yes | No |
| Changelog widget | Yes | Yes |
| Feedback & Roadmap | ||
| Feedback boards | No | Yes |
| Feature voting | No | Yes |
| Public roadmap | No | Yes |
| User segmentation | No | Pro ($79+) |
| Autopilot AI | No | Yes |
When Canny is the better choice
We believe in honest comparisons. Canny wins in specific scenarios:
- Feedback collection is your primary need. If you want users to submit ideas, vote on features, and shape your roadmap, Canny is purpose-built for this. Worknotes doesn't have feedback boards.
- You need the feedback-to-changelog loop. Canny connects user requests to roadmap items to changelog entries. When you ship a feature, users who requested it get notified. That closed loop drives retention.
- You want Autopilot AI for feedback discovery. Canny's AI automatically captures feedback from Intercom, Zendesk, and Gong conversations. Worknotes' AI writes changelog entries, not discovers feedback.
- You need a public roadmap. Canny's roadmap feature lets users see what's planned, in progress, and shipped. Worknotes focuses on what's already shipped, not what's coming.
Bottom line: Choose Worknotes if you want AI-generated changelog entries, email campaigns, and flat pricing at $29/month. Choose Canny if feedback management and feature voting are your primary needs and you can budget for tracked-user pricing.
What you actually pay
- AI generation from Linear
- Email campaigns (3,000/mo)
- In-app widgets (banners + modals)
- Hosted changelog page
- Contact management
- Custom domain
- Feedback boards + voting
- Public roadmap
- Changelog (basic)
- No AI generation
- No email campaigns
- No in-app banners/modals
Frequently asked questions
How is Worknotes different from Canny?
How much does Worknotes cost compared to Canny?
Does Worknotes have feedback boards like Canny?
Can I use Worknotes and Canny together?
Learn more
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